BlackBerry 7290 will not syncronize. Stuck on encryption udpate.

By
aaron
– August 24, 2008Posted in: BlackBerry

Occasionally when you plug a BlackBerry (specifically BlackBerry 7290) into your computer for syncronization with the Desktop Manager software it will not successfully syncronize or it will become stuck at the syncronization screen forever.

In addition, you may be asked to generate a new encryption code by moving your mouse around the screen for a while.The BlackBerry device is the culprit, not the Desktop software. No need to reinstall the Desktop Manager software.

Resolution:

  1. Remove the BlackBerry battery cover
  2. Remove the battery
  3. Raise the SIM card up so it is no longer connected to the BlackBerry
  4. Wait 15 seconds
  5. Put SIM card back down
  6. Place battery back in and close the back of the BlackBerry
  7. This should resolve the issue. Once the BlackBerry has booted up, you may plug the device back in and it should syncronize correctly.

Note: This guide is for informational purposes only. Use the information provided at your own risk. I am not responsible for your actions or the outcome of any method or instruction given or used in this article.

Tags: ,

About aaron

IT is not just a job but also a passion. Everything I have accomplished, both personally and professionally, has been generally entertaining, bordering on fun. Some of my projects, such as working with SharePoint Services workflow actions in Visual Studio or building a custom iSCSI SAN using the OpenSolaris, ZFS and COMSTAR, has been quite rewarding. You may think nerd...I think developing a new trend!